Privacy Policy | Card AI

This Privacy Policy describes how Card AI: TCG Card Scanner(“Card AI,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects information when you use Card AI: TCG Card Scanner and related features, websites, subscriptions, and services collectively referred to as the “Service.”

By using Card AI, you agree to the collection and use of information described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.

1. Information We Collect

The information we collect depends on how you use Card AI.

1.1 Account Information

When you create an account, sign in, or use account-related features, we may collect:

Email address
User ID
Authentication provider information
Login status
Account creation date
Account settings
Subscription status where applicable

If you sign in using a third-party login method, such as Google or Apple, we may receive basic account information from that provider, depending on your settings and the provider’s policies.

1.2 Collection and Card Information

When you use Card AI to manage your collection, we may collect and store information that you enter, save, or edit, including:

Cards added to your collection
Wishlist or saved cards
Card names
Card categories
Set names
Card numbers
Finish or variant information
Language
Quantity
Purchase price
Grading status
Grading company
Grade
Collection folders or organization settings
Portfolio and value-related records

This information is used to provide collection tracking, card management, price reference, and related app features.

1.3 Scan Images, Camera Data, and Photo Library Access

Card AI may request access to your device camera so you can scan trading cards or sports cards.

Card AI may also allow you to import card images from your device photo library. We will access your photo library only when you choose to import or upload an image from your device. Depending on your device settings and operating system, you may be asked to grant permission to access selected photos or your photo library.

When you use the camera scanning feature or choose to import an image from your photo library, we may process card images or scan-related data to identify cards and provide card information. Scan images may be temporarily processed by our systems or service providers for identification, troubleshooting, fraud prevention, quality improvement, and app functionality.

We do not use your camera unless you grant camera permission through your device settings. We do not access your photo library unless you choose to import an image and grant the required permission.

You can disable camera or photo library permissions at any time in your device settings, but scanning or image import features may not work without the required access.

1.4 Price, Search, and App Usage Information

When you search for cards, view card details, check prices, or use app features, we may collect:

Search queries
Viewed card details
Selected card categories
Feature usage
Button taps
Screen views
App session information
Subscription page views
Purchase flow events
Scan success or failure events
Error events
Performance data

This information helps us provide, analyze, improve, and troubleshoot the Service.

1.5 Device and Technical Information

We and our service providers may automatically collect technical information, including:

Device model
Operating system version
App version
Device language
Country or region
Time zone
IP address
Network status
Crash logs
Diagnostic data
App performance data
Anonymous or pseudonymous identifiers
Attribution identifiers where applicable

We do not collect precise GPS location unless we specifically ask for it and you grant permission. Card AI currently does not require precise real-time location to provide its core features.

1.6 Subscription and Purchase Information

If you purchase a subscription or in-app purchase through the App Store, Apple processes your payment information. We do not receive your full payment card details.

We may receive or process purchase-related information, including:

Product ID
Subscription status
Trial status
Purchase date
Renewal status
Expiration date
Cancellation status
Refund status
Transaction identifiers
App Store receipt or subscription validation data

This information is used to provide premium features, verify purchases, prevent fraud, manage access, and support customer service.

1.7 Communications

If you contact us for support, feedback, legal requests, or privacy questions, we may collect:

Your email address
Your message content
Attachments or screenshots you provide
Support history
Information needed to respond to your request

2. How We Use Information

We use the information we collect to:

Provide and operate Card AI
Create and manage user accounts
Authenticate users
Enable card scanning and identification
Save and sync collection records
Display card information, prices, and estimated values
Manage premium features and subscriptions
Personalize app settings and user experience
Analyze app performance and feature usage
Improve card recognition, search, and product quality
Fix bugs and crashes
Prevent fraud, abuse, unauthorized access, and misuse
Provide customer support
Send service-related notices
Comply with legal obligations
Enforce our Terms of Use
Protect our rights, users, and the Service

We may use aggregated, anonymized, or de-identified information for analytics, research, product improvement, and business reporting.

3. Third-Party Services We Use

Card AI may use third-party services to provide authentication, analytics, attribution, crash reporting, infrastructure, app performance, and subscription-related functionality.

These services may include:

Google Firebase
Firebase Authentication
Google Analytics for Firebase
Firebase Crashlytics
Mixpanel
Singular
Apple App Store / StoreKit services

These providers may collect or process information according to their own privacy policies and terms. We recommend reviewing their policies if you want to understand how they handle information.

We may add, replace, or remove third-party service providers from time to time. If our data practices materially change, we will update this Privacy Policy and, where required, update our App Store privacy disclosures.

We do not sell your personal information.

We may share information in the following situations:

4.1 Service Providers

We may share information with vendors and service providers who help us operate, host, analyze, secure, improve, or support the Service.

These providers may only use information as necessary to provide services to us, unless otherwise permitted by law or their own relationship with you.

4.2 Legal and Safety Reasons

We may disclose information if we believe it is reasonably necessary to:

Comply with applicable laws, legal processes, or government requests
Enforce our Terms of Use
Detect, prevent, or investigate fraud, security issues, or abuse
Protect the rights, property, or safety of Card AI, users, or others
Respond to claims that content or activity violates third-party rights

4.3 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

4.4 Aggregated or De-Identified Information

We may share aggregated, anonymized, or de-identified information that does not reasonably identify you.

5. App Tracking and Advertising

Card AI currently does not display third-party advertising.

If we use data for tracking as defined by Apple’s App Tracking Transparency framework, we will request your permission where required before tracking you across apps or websites owned by other companies.

Some analytics or attribution tools, including Singular, may help us understand installation sources, campaign performance, and app usage. The exact data collected may depend on your device settings, privacy choices, permissions, and applicable law.

You can manage tracking permissions in your iOS settings.

6. Cookies and Similar Technologies

If we operate a website, we may use cookies, pixels, SDKs, local storage, or similar technologies to:

Keep the website functioning
Remember preferences
Analyze usage
Improve performance
Understand marketing effectiveness
Protect against fraud or abuse

You can manage cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Within the mobile app, third-party SDKs may use device identifiers or similar technologies for analytics, crash reporting, attribution, security, or app functionality.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide the Service, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and support legitimate business purposes.

Retention periods may vary depending on the type of information, how it is used, and legal requirements.

For example:

Account information may be retained while your account is active.
Collection records may be retained while your account is active or until you delete them.
Scan images may be processed temporarily and retained only as needed for identification, troubleshooting, security, or improvement purposes.
Analytics, crash, diagnostic, and attribution data may be retained for a limited period or stored in aggregated or de-identified form.
Purchase and subscription records may be retained as required for accounting, fraud prevention, legal compliance, or App Store transaction verification.

When information is no longer needed, we will delete, de-identify, or aggregate it, unless we are legally required or permitted to retain it.

8. Account Deletion and Data Deletion

If Card AI allows account creation, you may initiate account deletion within the app.

When you delete your account, we will delete or de-identify personal information associated with your account, subject to legal, security, fraud prevention, backup, accounting, dispute resolution, and other legitimate retention requirements.

Deleting your account may delete your collection records, saved cards, preferences, and account-related information from active systems.

Some information may remain in backups, logs, or records for a limited period before deletion or de-identification.

Deleting your Card AI account does not automatically cancel an active App Store subscription. You must manage or cancel subscriptions through your Apple ID subscription settings.

You may also contact us to request deletion or assistance:

support@tcgcard.fun

9. Your Privacy Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information
Request restriction of processing
Object to certain processing
Request a copy of your information
Withdraw consent where processing is based on consent
Opt out of certain analytics, marketing, or tracking where applicable
Lodge a complaint with a privacy authority

To exercise your rights, contact us at: support@tcgcard.fun

We may need to verify your identity before processing your request.

Your rights may be limited by applicable law, security requirements, fraud prevention, legal obligations, or the rights of others.

10. Communications Choices

We may send you service-related messages, such as account, security, transaction, subscription, policy, or support notices. You may not be able to opt out of essential service communications.

If we send marketing emails, you may opt out by using the unsubscribe link in the email or contacting us.

11. Children’s Privacy

Card AI is not intended for children and is not directed to users under the age required by applicable law.

We do not knowingly collect personal information from children where parental consent is required by law.

If you believe that a child has provided us with personal information without appropriate consent, please contact us. If we learn that we have collected such information, we will take reasonable steps to delete it, unless we are legally required or permitted to retain it.

12. International Data Transfers

We may process and store information in countries or regions outside where you live, including the United States and other locations where our service providers operate.

These countries or regions may have data protection laws that differ from those in your location.

Where required, we use appropriate safeguards for international data transfers.

13. Data Security

We use reasonable technical, administrative, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

You are responsible for keeping your device, account, login credentials, and app access secure.

14. Third-Party Links and Services

Card AI may contain links or references to third-party websites, marketplaces, data sources, grading companies, or other external services.

We are not responsible for the privacy practices, content, security, or policies of third-party services. If you use third-party services, their own privacy policies and terms apply.

15. Third-Party Brands

Card AI is an independent app and is not affiliated with, endorsed by, sponsored by, or officially connected with any trading card game publisher, sports league, team, player, grading company, marketplace, manufacturer, or rights holder.

References to Pokémon, Magic: The Gathering, One Piece, Yu-Gi-Oh!, Disney Lorcana, Digimon, Star Wars: Unlimited, Flesh and Blood, sports cards, grading companies, marketplaces, or other third-party brands are for identification, compatibility, reference, or informational purposes only.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we update this Privacy Policy, we will revise the Effective Date above. If we make material changes, we may notify you through the app, by email, on our website, or by other reasonable means where required by law.

Your continued use of Card AI after the updated Privacy Policy becomes effective means you acknowledge the updated policy.

17. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact us:

Website: https://tcgcard.fun

Support Email: support@tcgcard.fun